Engineer Privacy Notice

LMC Repair Services Ltd trading as LMC Domestic Appliance Repairs
Last updated: 28 January 2026

1. Introduction

This Engineer Privacy Notice applies to independent domestic appliance engineers who register interest in working with LMC Domestic Appliance Repairs.

It should be read alongside our Privacy Policy and Terms of Service, which set out how we operate, the basis on which work may be offered, and how personal data is handled more generally. This notice provides additional, engineer-specific information regarding data collected during registration, vetting, and ongoing engagement.

Registering your interest does not create an employment relationship, guarantee work, or establish any contractual obligation.

2. Data Controller

The data controller is:

LMC Repair Services Ltd
Trading as LMC Domestic Appliance Repairs
Email: info@lmcdomesticappliancerepairs.co.uk

We are registered with the Information Commissioner’s Office (ICO) in the United Kingdom as required under UK data protection law.

3. Personal Data We Collect

When you register interest or engage with us, we may collect and process the following categories of personal data:

  • Full name and business name

  • Contact details (email address, telephone number)

  • Operating structure (sole trader or limited company)

  • Areas covered and general availability

  • Experience and appliance types worked on

  • Confirmation of appropriate insurance cover

  • Vetting and compliance-related information

  • Communications relating to potential or ongoing work

We only collect information that is necessary for assessing suitability and managing our engineering network.

4. How We Use Engineer Data

Engineer data is processed for the following purposes:

  • To assess suitability for domestic appliance repair or installation work

  • To manage and maintain our network of independent engineers

  • To allocate work where appropriate and subject to availability

  • To meet insurance, safety, and regulatory requirements

  • To communicate regarding opportunities, updates, or operational matters

All work, if offered, is provided on a self-employed, independent basis, as set out in our Terms of Service.

5. Lawful Basis for Processing

We process engineer data under the following lawful bases in accordance with UK GDPR:

  • Legitimate interests – to assess suitability, manage our engineering network, and operate our booking and dispatch model

  • Legal obligation – to comply with insurance, safety, regulatory, and record-keeping requirements

  • Contractual necessity – where work is offered and accepted

6. Data Sharing

Engineer data may be shared only where necessary and in line with our Privacy Policy, including with:

  • Insurers or regulatory bodies

  • Professional advisers (such as legal or accounting advisers)

  • Service providers supporting business operations

We do not sell engineer data or share it for unrelated marketing purposes.

7. Data Retention

Engineer data is retained in accordance with our internal data retention schedule and our Privacy Policy.

Where no work relationship is established, information is reviewed periodically and securely deleted when no longer required for legitimate business or legal purposes.

8. Data Security

We take appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, misuse, or disclosure.

Access to engineer data is limited to authorised personnel only.

9. Your Rights

Engineers have the same data protection rights set out in our Privacy Policy, including the right to:

  • Request access to personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion where appropriate

  • Object to or restrict certain processing

Requests can be made by contacting us using the details above.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

10. Changes to This Notice

We may update this Engineer Privacy Notice from time to time to reflect changes in legal requirements or business practices. The most current version will always be made available via our website.

11. Contact

For questions about this notice or how your data is handled, please contact:

info@lmcdomesticappliancerepairs.co.uk